Terms and Conditions

Last Updated: 11/10/2024

These Terms and Conditions (“Terms”) govern your access to and use of the website and services provided by Ultraboly (“we,” “us,” or “our”), a web design company operating in Sri Lanka. By accessing or using our website and services, you agree to comply with and be bound by these Terms, as well as all applicable laws and regulations in Sri Lanka.

Please read these Terms carefully before using our website and services.

Definitions

  • Services: Refers to the web design and development services, website maintenance, Google Business Profile optimization, and eCommerce web design services provided by Ultraboly.
  • Client: Refers to any individual or organization that engages with us for the provision of our Services.
  • Website: Refers to the online presence hosted at ultraboly.com

Services Provided

Ultraboly offers the following services:

  • Web Design and Development: Custom website design and development services tailored to meet business needs.
  • Website Maintenance: Ongoing support and maintenance services for websites, including updates and troubleshooting.
  • Google Business Profile Optimization: Services designed to improve the visibility and performance of businesses on Google.
  • Ecommerce Web Design Services: Design and development of online stores to help businesses establish a strong online presence.

User Responsibilities

By accessing or using our website and services, you agree to:

  • Provide accurate and up-to-date information when engaging with our services.
  • Ensure that your use of the services complies with all applicable laws, including but not limited to, the Sri Lankan legal framework regarding e-commerce and digital content.
  • Not engage in any illegal activities, including the transmission of harmful or unlawful content via our website or services.

Payment Terms

  • Advance Payment: A 50% advance payment is required before the commencement of any project. The remaining 50% is due upon project completion or as outlined in the service agreement.

  • Mid-Project Payment: In the event that a project is at or near its mid-point timeline, no refunds will be issued for the advance payment made, regardless of project status or cancellation. This is to cover the work already completed and the resources allocated.

  • Currency of Payment:

    • For clients based in Sri Lanka, payments must be made in Sri Lankan Rupees (LKR).
    • For international clients, payments must be made in United States Dollars (USD).

  • Payment Proof: To initiate the project, clients are required to send proof of payment (e.g., payment receipt or transaction confirmation) to [email protected]. The project will only commence after payment confirmation is received.

  • Late Payments: Any delay in the payment of the remaining balance may result in a delay in the delivery of the project. Ultraboly reserves the right to suspend or terminate the project if payment is not received on time.

  • Payment Methods: Payments can be made through bank transfer, online payment gateways, or any mutually agreed-upon method. All transaction fees (if applicable) will be borne by the client.

  • Additional Charges: Ultraboly reserves the right to charge additional fees for any change requests, additional features, or modifications to the project that fall outside the original scope, as defined in the service agreement.

  • Refunds and Cancellations: Refunds are not applicable after the start of the project, unless otherwise agreed upon in the service agreement. In case of project cancellation before the commencement of work, the 50% advance payment will be refunded, minus any processing fees or costs incurred by Ultraboly.

Intellectual Property

  • All content, designs, software, and trademarks associated with the services provided by Ultraboly are the exclusive property of Ultraboly or its licensors and are protected by copyright and intellectual property laws.
  • You may not reproduce, distribute, or use any part of the website or services without prior written consent from Ultraboly.

Confidentiality and Data Protection

  • Ultraboly is committed to safeguarding your personal and business information in accordance with applicable privacy and data protection laws in Sri Lanka.
  • We will not disclose your personal or business data to third parties without your consent unless required by law.

Limitation of Liability

  • Ultraboly will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to, loss of data, loss of business, or interruption of services.
  • We make no warranties, express or implied, regarding the accuracy or reliability of the content or services provided on our website.

Termination

  • Ultraboly reserves the right to suspend or terminate your access to our website or services if you violate any of these Terms.
  • Upon termination, any outstanding payments for services rendered will become due immediately.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.
  • Any disputes arising from these Terms shall be resolved in the competent courts of Sri Lanka.

Amendments

  • Ultraboly reserves the right to amend or update these Terms at any time. Any changes will be effective upon posting the updated Terms on our website.
  • It is your responsibility to review these Terms periodically for any updates.